Unusually high or low water bill? Report your concerns here

How to report

  1. Before submitting a request or contacting Customer Service, write down the numbers shown on your water meter using these instructions.
    • Find the meter box near the curb or yard. Open the lid.
    • Read the numbers from left to right.
    • That number shows water use. If the leak dial moves when water is off, you may have a leak.
  2. Then please, visit @ your service HC – Water & Sewer, and complete the form.

Resources

Get help

Department: Water Resources
Email: pud-publicutilitiescustomerservice@hcfl.gov
Phone: (813) 307-1000

Last Modified: 4/8/2026, 4:25:42 PM

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