Temporary housing, shelter and other essential resources

A. Multi-Agency Resource Centers (MARC)

The Multi-Agency Resource Centers (MARC) one-stop shops help you receive direct services, information on available resources, and referrals to aid organizations. The sites are supported by state and local partners.

State departments include:

  • Veterans Affairs
  • Commerce
  • Business & Professional Regulation
  • Children & Families Hope Navigators
  • Highway Safety & Motor Vehicles
  • Agency for Persons with Disabilities
  • Office of Insurance Regulation
  • Elder Affairs
  • Local nonprofits and support organizations

MARCs Locations:

Open daily, 9 a.m. - 6 p.m.


B. Help Paying your Energy Bill

The Low-Income Home Energy Assistance Program (LIHEAP) helps Hillsborough County residents impacted by Hurricane Milton or Helene pay for energy bills so they don’t have to choose between electricity and groceries.

Qualification checklist

You must:

  • Be a U.S. Citizen or an alien resident who is eligible for federal benefits
  • Be a resident of Hillsborough County
  • Have a current Tampa Electric (TECO) bill
  • Income guidelines apply

Note: Assistance is provided for as long as program funds are available.

Learn about additional qualifications and how to schedule an appointment by calling (813) 272-5220 or visiting HCFL.gov/EnergyAssistance.


C. Disaster Recovery Center (DRC)

The Hillsborough County Office of Emergency Management, Florida Department of Emergency Management (FDEM), and the Federal Emergency Management Agency (FEMA) has opened a Disaster Recovery Center (DRC) for individuals, families, and businesses impacted by Hurricanes Milton, Helene, and Debby.

The center will be open from 9 a.m. - 6 p.m. daily until further notice and is located at:

  • Arthenia L. Joyner University Area Community Library
    13619 N. 22nd St., Tampa, FL, 33613


D. Cities Resources


E. Temporary Shelters Allowed on Residential Property for Those Affected by Hurricane Milton

Hillsborough County residents who have been displaced due to Hurricane Milton are allowed to place temporary shelter on their residential property. According to Florida Statutes 553.7922, temporary shelters can remain on the property for up to three years after the date of the storm's emergency declaration or until a certificate of occupancy is issued on the permanent residential structure on the property. A state of emergency was declared on Oct. 6, 2024. Temporary shelters include a recreational vehicle, trailer, or similar structure.

F. Feeding Tampa Bay Relief Efforts

Find Feeding Tampa Bay emergency distribution details and locations.


G. Flooded Areas with Well Water and Septic Systems

Hillsborough County residents who utilize wells and are in doubt about their water supply should follow local or state health department drinking and bathing advisories.

Further, septic drain fields will not work until underground water has receded, so septic systems should not be used immediately after floods. Septic lines may have been broken during flooding or other storms. Contact a local plumber or septic service immediately.

For information on long-term water quality conditions in the area or information on home water treatment devices, contact the Florida Department of Health in Hillsborough County at (850) 245-4250 or email at AskEH@flhealth.gov. Residents can also reach out to the the Water Quality Association (WQA) at (630) 505-0160 for assistance. Learn about comprehensive best practices regarding safe use of wells after flooding.

Last Modified: 11/8/2024, 8:09:00 PM

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