Hillsborough County, Fla. (Sept. 24, 2024) - Hillsborough County Water Resources is issuing a precautionary boil water notice for customers in the HCWRD Windemere drinking water system. Water Resources crews have isolated the break and are working to repair the water main.
Due to the County's water distribution system pressure in Windemere falling below the required regulatory level as a result of a contractor breaking a water main, the Florida Department of Health in Hillsborough County requires a precautionary boil water notice be issued.
This notice means customers are advised, as a precautionary measure, to boil all tap water used for cooking, drinking, making ice, brushing teeth, or washing dishes. A full rolling boil for one minute is sufficient; cool before using. Allow the water to run until it is clear before washing clothes. Discard any ice from automatic ice makers. As an alternative, bottled water may be used.
While there is no indication of contamination at this time, customers and businesses are advised to boil water as a precautionary measure until a rescission notice is issued. This notice has been issued out of an abundance of caution. Notices are rescinded after tests confirm the water meets water quality standards. Testing can generally take 48 hours, but the time can vary depending on the testing required.
The boundary for the precautionary boil water notice is limited to the HCWRD Windemere Utility customers in the Lutz area. An estimated 1,000 residential connections are impacted by the precautionary boil water notice.
Residents and businesses will be notified of the rescission of the precautionary boil water notice in the same method that it was issued once all required testing has been completed.
For more information, go to HCFL.gov/BoilWaterNotice. Customers who have questions can call the Hillsborough County Water Resources Department at (813) 307-1000.
For residents who would like receive text notice of large-scale boil water notices in the future, please sign up for HCFL Alert, Hillsborough County's emergency notification system, at HCFL.gov/HCFLAlert.