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Job overview
This is a professional and strategic job responsible for partnering with business liaisons and technical teams to establish multi-platform hardware/software solutions for enterprise application systems.
The Solutions Engineer performs capacity and performance planning. The Solutions Engineer manages complex global, enterprise technology projects involving technology systems analysis, development, coordination, implementation, and documentation according to established project management methodology.
The incumbent in this job will provide advanced technical support for information systems. The Solutions Engineer works independently, with limited supervision. Problems faced are difficult and often complex.
Ideal Candidate
The ideal candidate for the Solutions Engineer position possesses a proven background in technical troubleshooting, workflow process design, stakeholder engagement, and advanced knowledge of Customer Information Systems (CIS) used for billing utility customers, specifically Oracle Customer Cloud Services (CCS).
The ideal candidate can multitask and track multiple projects concurrently from inception to completion and are comfortable managing a small team. They have an advanced knowledge of SQL, Groovy, Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), SOAP/REST integration protocols, Postman, SFTP/SSH, and Azure DevOps.
Overall, the ideal candidate will need to be an adept problem solver with strong communication skills to succeed in a demanding technical support role for the Hillsborough County Water Resources Department.
Minimum qualifications
- Graduation from an accredited four-year degree granting college or university with a major in a computer technology or related field; AND
- Five years of work experience analyzing, designing, testing, implementing and managing functional automation information systems and projects; AND
- Two years hands-on experience with relational database languages; OR
- An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
Salary Range:
Hiring Range (annual) $82,804 - $110,000 *Internal rates may vary based on the selected candidate's current grade.