Investigating consumer complaints with the goal of returning money, goods, or services to the citizens and visitors of Hillsborough County

What we do

Consumer Protection

Consumer Protection Services investigates complaints from citizens and visitors to Hillsborough County regarding unfair or deceptive trade practices, theft, fraud, or lost wages. When investigations result in simple disputes and no violation of County code, mediation is offered to resolve complaints and provide superior customer service. Our staff is skilled in dealing with these types of conflicts, but when other resources are required, we leverage partnerships to refer complaints for additional action or investigation at the local, state, or federal levels. Overall, the benefit offered to our citizens and taxpayers involves receiving assistance that often results in a tangible and positive experience that promotes overall public trust in our organization and the County.

Services we offer

Consumer and Veterans Services ShredFest Flyer

Veterans Services

Hillsborough County’s Veterans Services assists Veterans, their dependents, and survivors in accessing federal, state, and local benefits. Staff also supports and manages Veterans activities in the County, including events at Veterans Memorial Park and Museum. The department acts as a single point of contact for military members and their families seeking assistance with outside agencies, and there is never a fee to receive services or visit with any of our qualified Veterans Service Officers. Staff also provides outreach and support to Veterans in assisted-living facilities and nursing homes.

Services we offer

American Flag Retirement

Residents wishing to properly dispose of worn American flags may drop off items for retirement during regular business hours, 8 AM to 4:30 PM Monday - Friday, at the following locations:

  • Veteran Resource Center on the grounds of Veterans Memorial Park, 3602 U.S. 301 N., building #3610 in Tampa
  • On the first floor lobby of County Center, 600 E. Kennedy Blvd. in downtown Tampa

Important Resources

Last Modified: 2/19/2024, 3:45:23 PM
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